Responsible Gambling at Bof Casino

Gambling is entertainment. The moment it stops being that, something has gone wrong. Bof Casino operates on the principle that players should always be in control of their spending, their time and their decisions. The platform provides tools to help maintain that control, and access to external resources for those who need support beyond what a casino can offer.

This page explains the responsible gambling features available at Bof Casino, how to use them, and where to find professional help if gambling becomes a problem.

Self-Management Tools

Bof Casino provides several built-in mechanisms that allow players to set personal boundaries. These tools are accessible through your account settings at any time. No need to contact support to activate them.

Deposit Limits

You can set a maximum amount that you're allowed to deposit within a given period. Three options are available:

• Daily limit — Caps the total you can deposit within a 24-hour window.
• Weekly limit — Restricts deposits across a rolling 7-day period.
• Monthly limit — Sets a ceiling for the full calendar month.

Once a limit is set, any deposit attempt that exceeds it will be blocked automatically. Lowering a limit takes effect immediately. Increasing a limit requires a cooling-off period, typically 24 to 72 hours, before the new higher limit becomes active. This delay is intentional. It prevents impulsive decisions made in the heat of a losing session.

Session Time Limits

You can configure a reminder that notifies you after a set duration of continuous play. Common intervals are 30 minutes, 1 hour and 2 hours. When the timer triggers, a notification appears on screen showing how long you've been playing and your net result for the session.

The notification doesn't force you to stop. It's a prompt, not a block. But it provides a moment to pause, assess whether you're still playing for enjoyment, and decide consciously whether to continue. That pause matters more than most people realise.

Loss Limits

Separate from deposit limits, loss limits cap the amount you can lose within a defined period. If your net losses reach the threshold you've set, the system restricts further play until the period resets. This is one of the more effective tools for players who deposit in controlled amounts but tend to chase losses during a session.

Wager Limits

You can also set a cap on total wagering volume. This controls how much you cycle through the system regardless of wins or losses. Useful for players who find themselves increasing bet sizes gradually without noticing the cumulative effect on their bankroll.

Cool-Off Periods and Self-Exclusion

Sometimes limits aren't enough. If you feel that you need a break from gambling, Bof Casino offers two levels of account restriction.

Cool-Off Period

A temporary suspension of your account. Available durations typically include 24 hours, 7 days, 30 days and sometimes longer options. During a cool-off period:

• You cannot log in or access any games.
• You cannot make deposits.
• Promotional emails are paused.
• The restriction cannot be reversed before the selected period expires. This is deliberate. If you could cancel a cool-off after an hour, it would defeat the purpose.

Cool-off periods are useful if you've had a bad session and recognise that continuing would be a mistake. Setting a 24-hour cool-off at that moment is a responsible decision. The fact that it can't be undone is what makes it effective.

Self-Exclusion

For more serious situations, permanent or long-term self-exclusion is available. This locks your account entirely. During self-exclusion:

• All account access is revoked.
• Any remaining balance is returned to your last used withdrawal method.
• You will not receive any marketing or promotional communications.
• Reopening the account requires a formal request and may not be granted, depending on the circumstances.

Self-exclusion is not a decision to make lightly, but it's the right one if gambling has become compulsive or financially damaging. The tools exist specifically for this reason.

CRUKS — Dutch National Exclusion Register

Dutch players have access to an additional layer of protection through CRUKS (Centraal Register Uitsluiting Kansspelen). This is a national register maintained by the Kansspelautoriteit that blocks registered individuals from all participating online and land-based gambling platforms in the Netherlands.

Registering with CRUKS means:

• You are blocked from all KSA-licensed gambling platforms.
• The exclusion period is a minimum of 6 months and can be extended.
• The registration cannot be reversed during the active exclusion period.
• It covers online casinos, sports betting sites, land-based casinos and slot parlours that operate under Dutch law.

Bof Casino operates under an Anjouan licence rather than a KSA licence, which means CRUKS enforcement does not apply to it directly in the same way it applies to Dutch-licensed operators. However, the platform encourages players who feel they need nationwide protection to register with CRUKS as an additional safeguard. Information on how to register is available at crfreg.nl.

Recognising Problem Gambling

Problem gambling doesn't always look the way people expect. It's rarely a dramatic, sudden collapse. More often, it develops gradually. Recognising the early signs is the most important step toward addressing it.

Some indicators that gambling may have moved beyond entertainment:

• Spending more money or time than you originally intended, repeatedly.
• Chasing losses — depositing more to try to recover what you've lost.
• Feeling irritable, anxious or restless when you're not gambling.
• Hiding the extent of your gambling from family or friends.
• Borrowing money or using savings intended for other purposes to fund gambling.
• Neglecting work, relationships or personal responsibilities because of gambling.
• Thinking about gambling constantly, even when doing other things.
• Needing to increase bet sizes to feel the same level of excitement.

If any of these sound familiar, it's worth stepping back and reassessing. None of these indicators mean you have a gambling disorder by themselves. But a pattern of several, especially over weeks or months, is a signal worth taking seriously.

External Support and Help Organisations

Bof Casino can provide tools within the platform, but professional support for gambling-related problems comes from dedicated organisations. The following resources are available for Dutch players:

Loket Kansspel

The primary helpline for gambling issues in the Netherlands. Free, anonymous and available 24/7.

• Phone: 0800-2400080 (free within the Netherlands)
• Website: loketkansspel.nl

Loket Kansspel offers confidential advice, referrals to treatment programmes and support for both gamblers and their families. There is no judgement, no obligation, and the conversation stays between you and the counsellor.

AGOG (Anonieme Gokkers Omgeving Gokkers)

A peer support organisation for people affected by gambling, including both gamblers and their families. AGOG runs group meetings and individual guidance based on shared experience. More information is available at agog.nl.

Jellinek

A Dutch addiction treatment centre that offers professional counselling and therapy programmes for gambling disorders. Jellinek operates in Amsterdam and provides both in-person and online treatment options. More details at jellinek.nl.

GamCare (International)

For English-speaking players, GamCare offers support through an international helpline, live chat and an online forum. Available at gamcare.org.uk. While UK-based, the resources are accessible to anyone and the support team handles inquiries from all regions.

Underage Gambling Prevention

Bof Casino is strictly an 18+ platform. Gambling by minors is prohibited, and the registration process requires date of birth verification. KYC checks are designed to confirm the player's age through government-issued identification.

If a minor manages to create an account using false information, any winnings will be voided and the account will be permanently closed upon discovery. Parents and guardians who share devices with minors should consider using parental control software to restrict access to gambling websites.

Recommended tools for blocking gambling content on shared devices:

• Net Nanny — Comprehensive parental control suite with website filtering.
• GamBlock — Specifically designed to block access to online gambling sites.
• Betfilter — Another gambling-specific blocker that works across browsers and devices.

These tools operate at the device or network level and prevent access to gambling sites regardless of which browser or app is used. If children have access to your devices, installing one of these is a straightforward precaution.

Our Commitment

Bof Casino views responsible gambling not as a regulatory checkbox but as a foundational element of how the platform operates. Gambling should be enjoyable. When it stops being enjoyable, the right tools and the right support should be immediately accessible.

The tools described on this page are available to every registered player from day one. Use them proactively, not reactively. Set a deposit limit before your first session, not after a loss. Configure a session timer before it becomes necessary. The best time to establish boundaries is when you're thinking clearly, not when you're chasing a result.

If something doesn't feel right, stop playing and reach out. Whether it's through our support team, Loket Kansspel, or a trusted person in your life. Asking for help is not a weakness. It's the smartest bet you can make.